Survey: Service, Support, and the Buying Decision 

What do you look for in a technology partner, besides features and functions?

If you're a General Counsel, VP, Attorney, Legal Operations or Claims Professional, help us better understand the role of customer experience on your technology buying decision.

 

Let us know in this short survey. It takes less than 2 minutes, promise.

 

To thank you for participating, you will receive an advanced copy of the results for free.

Question 6

How important are user groups offered by a tech provider to your buying decision?​

Question 12

How important is your customer experience with a technology provider in determining whether to act as a customer advocate for that company?